Hello! I Guangzhou Branch magnesium Electronics Company Limited, and very pleased to have an opportunity to introduce to you our company and my company's products, We sincerely hope your company can become good partners.
The company has engaged in the supply of telephone calls the information displayed on the computer professional management software system (that is, professional management to customers -- information systems). Does your company have used similar customer management system? Every day you will receive many customer booking or linked to the telephone business, every time we have a record of customer addresses and contacts, This will be very cost of staff time and energy, slowed down the pace of work. Our software is designed for your tailored to the industry. When the second customer calls, call center systems to identify the customer call number, Representatives of the computer screen will automatically pop up pages of customer information (such as name, unit, the telephone, mobile phone, fax, PHS, the family telephone, mail, web sites, Remarks, contacts, etc.), no access to the prophet, Staff will soon understand the customer's basic information and the service information immediately enter state service, Contact records are no longer needed, can be directly confirmed. Allow customers to feel a sense of shaping not only the company's corporate image and enhance the quality of services for clients, and improving work efficiency. There recording system can record from the telephone recording, as a settlement of disputes and improve staff attitude basis.
< main functions :
1. Pop up when customers call their numbers and information;
Customer information easily accessible input and revision;
Customer information is the corresponding data entry, customer calls when they can answer the phone side, While the client inquiries in a timely manner of relevant information;
Call log information and customer information to the inquiry;
Contact can record all relevant data have increased substantially, the data can be recorded in addition to the telephone number, but also recorded address, e-mail, web sites, and records of contacts so that you object to calls for PIC.
Search functions : If you want to find a record of the calls or contact data, but a lot of time, You can use the search function for you to do it for them, but support fuzzy search, as long as the little "clues" on it.
Employees or customers of the important date or birthday could be set up to remind
Visit booking records, Sales Management ...
If necessary, please contact me. Chung Shun - chi business!
Guangzhou Municipal Bureau of magnesium Electronics Co., Ltd.
Guangzhou Tianhe Road 551 Residential Building Block 2208 A1