| [Wooden fixed] carton inside and wooden box outside, to ensure the safety of transportation[Product paint] exporting green paintPo benzene[Environmental standards] meet the standards of Europe and theUnited States , through the EU environmental certification!Product ordering1, The furniture is valuable commodity, also is the large product, please make sure of the size when you order. In addition to, don’t forget the color and details of the furniture.2, if you move to new house, please proposed order at least 15-20 days, if your area is far in Guangdong and even abroad, while the ordered product without in warehouse, you need order 30 days or more in advance, Please note! Although most our furniture in stock, but the full set of furniture really have no a lot. As by color, hand-painted flower restrictions, so book in advance!About TransportationOur furniture are usually shipped through the logistics, buyers can specify a logistics company, if you do not specify the logistics, we will select logistics company which near buyer’s place, different journey length have different transport time. Our logistics costs listed for reference only, the actual cost to the logistics company's is decided by cargo volume, weight and the road distance.1,Terms of freight payment. terms of freight by the buyer’s choice,2, logistics choice. We have the long-term relationship with many logistic companies, as long as the delivery time are related to logistics, that we will meet your requirements as our best as we can.3, transport costs. Shop our logistics costs listed for reference only. In addition, we will give you your estimated shipping costs before payment.4, place of delivery. General cargo is delivered to the local logistics point; if you requested home delivery, can tell us in advance, we should make sure of everything during our communication.5, logistics sign. You can receive the goods as the product packaging is well; if packaging damage, may check the damaged parts, if not damaged goods, you can receive; if seized goods are damaged, please contact us immediately and we co-processing; If the packaging not damaged, bring home the products have problem, ex. a small amount of Paint Falling off, etc. are normal, you contact us directly confirmed, we will give you a replacement paint, usually can be resolved, if the furniture of some part are badly damaged, we will give you additional documents.After sales serviceFurniture goods during the transportation, there is little loss of Paint Falling off is inevitable , receiving receipt to keep with us and confirm everything. Tell us the exact location after receipt, damaged parts can make up their own paint correction treatment. But we will try our best to make everything better.Note: after the arrival of furniture, please keep the packaging three to five days, as if you want to return, then must use the wooden packing again, but have to return if thrown away, then you should pay the cost of the wooden frame.best wishes for you~ |